Digital Connection Network LLC ("Digital Connection Network," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains the types of information we may collect, how we use and protect that information, and the choices available to you when you interact with our websites, forms, services, communications, and related online experiences.
1. Information We Collect
We may collect personal information that you voluntarily provide when you interact with Digital Connection Network LLC, including when you complete a form, request information, register for a training, schedule an appointment, communicate with us, or otherwise engage with our services.
The information we collect may include:
- Name
- Email address
- Mobile or telephone number
- Information submitted through applications, questionnaires, or contact forms
- Appointment and scheduling information
- Communication history and correspondence with our team
- Information about your interests in our services, programs, or training
- Technical information such as IP address, browser type, device type, and usage information
2. How We Use Your Information
We may use the information we collect to provide and improve our services, communicate with you, respond to inquiries, deliver requested information, manage appointments, provide educational materials, maintain records, and support our business operations.
We may also use information to:
- Process and respond to applications or inquiries
- Send appointment confirmations, reminders, and scheduling updates
- Deliver requested training, educational content, or resources
- Provide service-related follow-up communications
- Send marketing or promotional communications where permitted
- Improve our websites, services, messaging, and customer experience
- Prevent misuse, fraud, or security threats
- Comply with applicable legal and regulatory obligations
3. Email Communications
If you provide your email address, we may send communications related to your inquiry, appointments, requested materials, programs, training, services, or other interactions with Digital Connection Network LLC.
Where permitted by law, we may also send educational or promotional emails. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our communications.
4. SMS and Text Messaging Privacy
Digital Connection Network LLC may send SMS or text messages to individuals who voluntarily provide their mobile phone number and provide consent to receive text communications.
Depending on the consent provided, messages may include responses to inquiries, requested information, appointment confirmations, appointment reminders, rescheduling or cancellation updates, service-related follow-up, educational information, and occasional marketing or promotional communications.
Consent to receive SMS marketing communications is voluntary and is not required as a condition of purchasing products, receiving services, submitting an application, or otherwise doing business with Digital Connection Network LLC.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact us using the information listed below.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies and Similar Technologies
Our websites may use cookies, pixels, analytics tools, and similar technologies to help operate our websites, understand visitor activity, improve functionality, measure performance, and support marketing efforts.
Cookies may collect information such as your browser type, device type, IP address, pages viewed, referring website, time spent on pages, and general usage behavior.
You may adjust your browser settings to limit or disable cookies. Please note that certain website features may not function properly if cookies are disabled.
6. How We Share Information
We may share personal information with service providers that assist us in operating our business, such as technology providers, website hosting services, scheduling platforms, communications providers, payment processors, analytics providers, and customer support systems.
These providers are permitted to use information only as necessary to provide services on our behalf or as otherwise allowed by law.
We may also disclose information when required to comply with applicable law, legal process, regulatory requirements, enforce our rights, or protect the safety and security of Digital Connection Network LLC, our users, or others.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no electronic transmission, website, database, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and legal records, provide services, resolve disputes, enforce agreements, and comply with applicable legal obligations.
9. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, updating of, or deletion of certain personal information we maintain about you.
You may also request to stop receiving certain communications from us.
To unsubscribe from email marketing, use the unsubscribe link in the email. To stop SMS communications, reply STOP to any text message.
You may contact us at the email address listed below for additional privacy-related requests.
10. Children’s Privacy
Our websites, programs, and services are intended for adults and are not directed to children under the age of 18. We do not knowingly collect personal information from individuals under the age of 18.
If we become aware that we have collected personal information from an individual under 18, we may take reasonable steps to delete that information.
11. Third-Party Websites and Services
Our websites or communications may contain links to third-party websites, platforms, services, or resources.
We are not responsible for the privacy practices, security, content, or policies of third parties. We encourage you to review the privacy policies of any third-party website or service you choose to use.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal requirements.
When changes are made, we will update the "Last Updated" date shown at the top of this page.
13. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, you may contact us at: